1. BASIC CALLBACK OPERATION
a) Dial your Access Number, listen to one ring and hang up. Do not let
ring more than three (3) times. The system will call you back in a few
seconds and you will hear: "Welcome to GlobalTel, please enter the
phone number to call followed by the pound 
key." You now have a
line to make all your international calls.
IMPORTANT:
Entering the Pound Key (#) after dialing your number speeds the connection
of the call. Entering (# + #) disconnect the call.
b) Dial: [country code] + (city code) +
Local Number + for all international calls.
I.e. [
]
(
)
for a call to the UK, or []
()
for a
call to the USA.
At
anytime after you have accessed the system and received your CallBack, you
can press 
+ for the menu for:
Account Balance;
Re-dial;
Speed-dial;
Change your CallBack
Number;
TeleConferencing
To exit the menu and make a
call, press . To hang up press
+.
2. MULTIPLE CALLS ON ONE ACCESS
Press + after each previous call and dial a new number.
3. RE-DIALING
Press +
to get a new voice prompt, then +
for the menu, then
press .
4. SENDING ONE OR MORE FAXES
a) Place your documents in the fax machine; Change the fax to MANUAL
OPERATION and dial your GlobalTel access number.
b) Hear one ring, hang up. If your fax
machine is on "PULSE", turn the tone/pulse switch to
"TONE".
c) Answer your CallBack, dial the number
you are faxing to, and press START when you get a fax signal, and hang up.
TO SEND AN ADDITIONAL FAX OR TO MAKE A CALL, Enter +
immediately
(within 30 seconds) after you receive the "TRANSMISSION OK" (a
beep, tone).
5. US 800 and 888 NUMBERS
Access the system and dial the number: 1-800 (or 1-888) xxx-xxxx.
6. ACCESS THE SYSTEM WHEN TRAVELLING
Change CallBack Number and The Greeting To Include Your Name, Room, And
Extension.
Dial access number; after 5 rings you will be asked to enter your ACCOUNT
NUMBER, and then your PIN NUMBER. The Menu options are: PRESS
to
change your CallBack number;
to change your Name & Extension
Announcement (for hotel or office); or
for an immediate CallBack.
After receiving the call in your room, press
and dial your number.
After leaving the hotel turn off your extension announcement by accessing
this menu again and PRESS , and then
.
7. CHANGE YOUR CALLBACK NUMBER WHILE AT
YOUR CALLBACK NUMBER
Access the system, receive your CallBack and press +.
Then PRESS (4) and follow voice instructions.
8. SPEED-DIAL (01) TO (99) NUMBERS
a) Access the system and press +; then press
to
access the speed-dial menu.
b) When instructed enter the two-digit
speed-dial slot (01 to 99) you wish to add (or change) and the telephone
number for the slot.
9. USING SPEED-DIAL
Access the system and answer the CallBack enter the two-digit, speed-dial
slot number (01 to 99) assigned to the telephone number you wish to call
followed by the pound key .
10. ACCOUNT BALANCE
Access the system, press +
for the menu, then press .
Click Here! for a full Account Balance user's
guide.
11. TELECONFERENCING
Get 16 people on line simultaneously. Call your business partners, family
members, and friends at standard CallBack rates.
a) Initiate a CallBack from anywhere
b) Dial the destination number followed by the
sign
c) Press ++
after you have the first party on the line
d) Follow the prompted instructions
Click Here! for a full TeleConferencing user's
guide.
12. THIRTEEN PROPRIETARY METHODS TO
TRIGGER A CALLBACK
Are your CallBacks being blocked by your PTT? GlobalTel have the
SOLUTION!
Click Here!
