The visitor clicks a CallMeNow button on a web site and a dialog box pops up immediately. This box asks the visitor to put the phone number in. When the visitor has placed his number in the box, he or she clicks the CallMeNow! button.

The customer's browser will return a confirmation page to let him or her know that the call is on the way, and within seconds he will hear the phone ring. The web site owner's personnel will be on the other end of the phone, ready to assist the customer.
You might also like to visit this web page, which has a little more detail.

No. CallMeNow is initiated over the Internet but the voice transmission does not take place on Internet. CallMeNow uses the Public Switch Telephone Network to ensure reliability and quality. IP Telephony is not yet ready for prime time due to lack of standards, equipment and reliable bandwidth.

None! Only a phone line to receive the call is needed.
Please check this page if you are connected behind a PBX. CallMeNow will work with most PBX'es, but GlobalTel's switch may need additional info if calls are to be routed to a specific extension at you office.

No. We can send calls to any number in your company. Every salesperson can have a CallMeNow button.

Yes. We can send calls to any number, including 800 numbers. But you don't want to do that as you will be charged by your carrier for the 800 portion of the call.

No. There is no usage requirement of any kind for establishing a standard GlobalTel account.

No. Customers with only one line will have enough time to disconnect from the Internet before the call reach them, as their number will not be dialed before you have answered the call.

We program the CallMeNow button to call you fax when requested by the customer. When your fax receives the call it will start the "Handshake" and wait for the other fax to identify itself. At this point the switch will have dialed the other fax and the user must then manually pick up and press the Start button on his or her device. 
Please note: This will only work if the sender has a fax with a handset or a speaker function, and it will only work if the sender reacts before your fax reaches it's Time Out. The service was not designed for this purpose, but it has been tested and does work if the devices are programmed accordingly.

Yes, via the Web or through the CallBack system voice menu. So you can program the system to call your office during business hours, and then change the CallMeNow number to your mobile after hours if you would like to be available 24/7.

You are billed every two weeks and only for the completed calls you make. Click Here for more info...

No, you are only billed for calls that the party you are calling answers.

We bill 1st minute then 6 seconds but only for completed calls.

All charges are placed on your credit card, you are billed biweekly but only for the completed calls that you made, no setup fees or minimum usage is required no VAT.

No. There is no usage requirement of any kind for establishing a GlobalTel CallMeNow account.

Yes. GlobalTel CallMeNow is an add-on service that you will use when you decide to do so.

That depends on your needs. Your normal phone system responds for you when you are not present as it would normally, or you can program your website to show the CallMeNow button during business hours only.

Yes. No need to change the setup of your call center at all. However we do recommend that you use a dedicated number or extension for CallMeNow so you can easily identify incoming CallMeNow calls.

Yes. We suggest you use multiple numbers to pinpoint the exact person who can best speak on the subject the visitor is reviewing on your web site. You can point to as many different numbers as you have buttons, or you can have many buttons all pointed to the same number.

The visitor's call may go into your voice mail system if it is configured to answer when all lines are busy. If our system gets a busy signal from your phones, it will make several attempts at short intervals and then abandon the call if it can't get through.

Since the customer initiated the call, usually the customer's line will be free in expectation of the call. If the visitor is on the phone, your salesperson may get the customer's voice mail, at which point he/she can leave a message. If the customer's line is busy, your operator can select the auto redial feature or simply hang up and let the caller make another call.

Since the customer initiated the call, usually the customer's line will be free in expectation of the call. If the visitor is on the phone, your salesperson may get the customer's voice mail, at which point he/she can leave a message. If the customer's line is busy, your operator can select the auto redial feature or simply hang up and let the caller make another call.

GlobalTel uses the latest digital routing and switching equipment. We use full fiber-optic cabling throughout the network, providing callers the finest quality service currently available. We constantly upgrade our system to maintain technical superiority. All our switches has 100% digital ISDN circuits.

You can change the CallBack number three ways. You may change the number through the voice menu, the on-line account  management section "Manage My Account" or via the Customer Service Center link on this website.

Just click on the "Manage My Account" button on the navigation bar that appears on our home page. After entering your account number and authorization code, billing information is displayed for local printing or downloading.

Some customers use this as a 'follow me' service so that we try them first at their office location. If that isn't successful we try a secondary location such as their home. If that isn't successful we try their mobile phone etc. Keep in mind that this will not work if you have an answering machine. If on the first attempt we reach an answering machine, we will consider the call completed and will not try again.

GlobalTel's software engineer will add this feature to your website on your request. There is no charge for adding the CallMeNow feature to your website. The only charge is GlobalTel low CallBack rates for the calls completed.

Yes - Sure. You can use any image as your CallMeNow button.